"Stay curious, be patient and take the time to learn."

Katrijn Ott

Key Account Manager, Belgium

Katrijn Ott

Building Foundations – Early career & Industry Discovery

Katrijn’s journey with Rubix spans nearly two decades, beginning in a sales office role in Ghent. After graduating and gaining early experience elsewhere, she joined the business looking for stability – but quickly discovered a genuine interest in both the technical and commercial sides of the industry. Starting in an internal sales position, she built a strong foundation managing orders, supporting customers and developing product knowledge, while gaining early exposure to the mechanics of industrial solutions.

A turning point: Developing through the Insite experience

A pivotal moment came when Katrijn was given the opportunity to step into an ‘Insite’ role – working directly on a customer’s site. This hands-on experience proved transformative. Immersed in the customer’s operations, she developed a deep understanding of production environments, combining technical insight with commercial responsibility. It was here that her confidence grew, and where she developed a passion for the consultative, customer-focused skills that defines her work today.

From Account Management to Strategic Leadership

From there, Katrijn progressed into an Account Manager role, expanding her experience across different industries and customer profiles. With each step, she continued to build her ability to balance relationship management with technical problem-solving. After several years, she embraced her promotion to Key Account Manager – an opportunity that allowed her to operate on a broader, more strategic level, managing complex agreements and long-term partnerships.

Throughout her career, Katrijn has benefited from strong mentorship and training at Rubix, working with a range of leaders who have shaped her development in different ways – from coaching and guidance to more direct, results-driven leadership. These influences, combined with her own curiosity and openness, have played a key role in her progression.

Future Focus: Leadership, Growth & Giving back

What continues to motivate Katrijn is freedom she is given to think creatively within her role. Whether it’s improving processes, exploring digital solutions or uncovering new commercial opportunities, she values having the space to challenge conventional approaches and drive meaningful improvements for both customers and the business.

Looking ahead, Katrijn is keen to return to a more hands-on, customer-facing role, while stepping into a leadership position where she can coach and support others. Sharing her experience and helping colleagues grow is something she is excited to embrace.

Her advice to those starting out at Rubix is simple: stay curious, be patient and take the time to learn. Success doesn’t happen overnight, but those who are open, engaged and willing to develop will find opportunities to grow.

Outside of work, Katrijn enjoys staying active through swimming, hiking and boxing, as well as making the most of her time with her children – balancing energy and wellbeing with the moments that matter most.